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ShedRx

ShedRx

www.shedrx.com
What is your customer experience with ShedRx?

ShedRx Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

ShedRx has a 2.0 star rating from 11 customer reviews with mostly dissatisfied sentiment; 80% of ratings are unfavorable. Reviews cite high price level, poor insurance plans acceptance, frequent refund requests, delayed shipments, and limited communication.

Key Takeaways for Future Customers

  • Read ShedRx reviews before subscribing to auto-ship or membership plans.
  • Expect difficulty reaching live customer service and delays on refunds.
  • Track billing and request itemized receipts for FSA substantiation promptly.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing errors, unauthorized charges, and refunds.
  • Subscription and cancellation issues with limited phone support and chatbot-only responses.
  • Order delays, missed appointments, and perceptions of poor customer service.

Positive Feedback

A few customers report the product is good and one review praises semaglutide results.

View full overview ›

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Show reviews that mention
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Carol L Bnh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Daytona Beach, Florida

Where is my shipment?

Horrible service. No live agents.

Only a robot named [PERSON_NAME]. You give them your $$ and then crickets.

Loss:
$102
Pros:
  • Product is good
Cons:
  • Awful customer service

Preferred solution: Full refund

User's recommendation: Use Trim Rx

View full review
HELEN E Prn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Orleans, Louisiana

They are not consistent! They took $299.00 out my account on May4th and I still haven’t received my injection! The payment went thru since May 4th and medicine still being processed

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I haven't received my injection for May, but you all took my money out of my account for it! If you are not going to send my May injection, please refund me my $299.00.

Loss:
$299
Cons:
  • Seem to be fraudulent

Preferred solution: Full refund

View full review
Sonja B Gdc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cupertino, California

HORRIBLE Customer service

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AI Highlights
  • They took my money 10 days ago and ghosted me.
  • No live support; only AI responses via portal or email, and the phone line is disconnected.

I will continue to email and use their stupid chatbot every day until someone calls me! This is the worst customer service I have ever received, bar none!

They took my money 10 days ago, and now ghost me! I cannot get a reply from anything other than an AI entity. I want to speak to someone live on the phone. They disconnected their customer service number, making everyone use their portal, chatbot, or email.

They haven't updated their portal on my account for 10 days - the response from email and chatbot is the same - 'we'll be in touch within 24-48 hours.' Which is a lie!

It's been 10 days! I'm done with the niceties - they just need to call me!

Loss:
$219
Cons:
  • Customer service is literally non existent

Preferred solution: Full refund

User's recommendation: BUYER BEWARE!

View full review
2 comments
Guest

Same! -Nashville.

Guest
reply icon Replying to comment of Guest-2816541

I did finally - FINALLY get someone to contact me, and they gave me 20% off my next order. Jury is still out though!! Good luck!!

View more comments (1)
Karen S Ibe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can’t get a live person! I need an itemized receipt for FSA!!!

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I need an itemized receipt for $239.20 from 4/4/25. My name is Karen Stanley.

I have to submit this for FSA substantiation.

Please email this to me ASAP, please. Karenraern@***.com

Preferred solution: Receipt

View full review
Allana V

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Union, New Jersey

Subscription

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AI Highlights
  • Cancel my subscription and the next order.
  • I received the first GLP-1 Revive supplement.
  • I would like to try it first before continuing.

Good afternoon, I would like to cancel my subscription. I received my first GLP-1 Revive supplement, but I would like to cancel the next order. I would like to try it out first before I continue using the supplement.

Preferred solution: Stop subscription

View full review
Maria L Ruk
map-marker Palo Alto, California

I would like to cancel my subscription.

AI Highlights
  • Difficult to contact by phone for medication cancellations.
  • Took about 4 hours to reach support, and I got through and am waiting for a response.

By making it easier for cancellations of medication. I couldnt get in touch with anyone on the phone.

It took me about 4hours to find a way to reach shed.

I got through with customer support. Im still waiting for there response back to me.

User's recommendation: Make sure you proper respond to all your questions in canceling medication.

View full review
Anonymous
map-marker Las Vegas, Nevada

Regarding my bill

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Why is it so hard to contact you guys to get information regarding billing This is a horrible system. Around circle. Never getting to anybody.

View full review
Neil S Qdr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wales, Massachusetts

Subscription cancelation Can you verify that my subscription has been canceled

I canceled a few days ago from my portal and it said I will no longer be billed.Could you please verify that.I lost my job and im unable to pay the high cost of the medication. Thank you

Loss:
$99
View full review
Lisa C Fmt
map-marker Alba, Texas

No response on video appointment

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Had a video appointment scheduled for 4:45 pm on 1-7-26. I joined the call but there was no one on the other side ! I had better not be charged for a no show, I was there, they were not !

Loss:
$149
Pros:
  • Never got to try
Cons:
  • Never got to try

Preferred solution: Full refund

User's recommendation: Do not try !

View full review
Keyla Rte

Billing dispute

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I'm not happy about the recurring charges after having canceling months ago. You are still charging me without providing me with the medication. So why are you still charging me?

User's recommendation: Beware

View full review
Jennifer O Zsw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged too much

AI Highlights
  • On 11/16/25, changed to tirzepatide; tirzepatide was charged but semaglutide was sent, and support was slow with no resolution.

I put in a medication change on 11/16/25 from the semaglutide to the tirzepatide. They charged me for tirzepatide but sent semaglutide.

There's no customer service number, so I made a virtual appointment. The doctor said they should have sent the tirzepatide and she would look into it. I also had started a chat, but it took weeks to get a final response as well, where they stated they didn't make a mistake.

I'm still trying to get this resolved, but it looks like it will not. I don't understand how they can get away with this looking at all the bad reviews online.

Loss:
$100

Preferred solution: Deliver product or service ordered

View full review
Anonymous
map-marker Saint Louis, Missouri

Where’s my order

Shed debited my money ey Dec20

2025. I have yet to receive my medication. All

I get they will turn it over to customer review for days this is alll Ive received.

View full review
Anonymous
map-marker Las Vegas, Nevada

I’m calling into two charges that you did on my account and I have questions about them

Im calling in regards to two charges on my account. Nobody answered the phone.

It didnt go through. I would appreciate a call back cause apparently you cant get through to you guys.

View full review
Shadow Mcj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Orleans, Louisiana

Charged 3 times with one shipment

This is bull. No one to talk to.

Phone no longer accepting calls.

Message email is not the same as on facebook. Getty scammy

User's recommendation: NO. Go elswhere

View full review
Resolved
Annabellle C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Feels scammy, there are better suppliers out there

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AI Highlights
  • Semaglutide is helping me.
  • I've lost my sugar cravings.
  • I eat healthier now that I'm not filling up on sweets.
Updated by user Aug 07, 2025

Company explained the misunderstanding. Contact them.

Original review updated Jul 30, 2025

This company rocks! Their semaglutide is kicking my butt in all the best ways.

The best of which is that I have lost my sugar cravings.

This means that I get to eat healthier choices because I'm not busy filling up on sweets. Thank you!

Loss:
$199
Pros:
  • Dont know yet since no one has bothered to communicate with me
Cons:
  • Zero customer service and zero response to emails and texts

Preferred solution: Full refund

User's recommendation: Find a more transparent supplier, with actual customer service

View full review
Stacie D Tnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelled my order

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Updated by user Sep 14, 2025

The ones marked above

Original review Aug 30, 2025

They keep trying to take money off my card and canceled them after my 2 months of using them. I already lost my weight.

Preferred solution: Apology

View full review

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